Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We ship within 3-5 business days and you will receive your package in approximately 5-10 days!
After completing your purchase, an account will be automatically created for you.
After purchase if you find the address is wrong please contact us in time to change the address, if it has been shipped can not change the address!
We will send you a tracking number update email after we ship your package, if you would like to check this yourself you can do so on our order tracking page or by contacting us directly!
We place a high priority on the privacy and security of your personal information. All data shared with us is securely stored on our state-of-the-art servers and protected by 128-bit encryption during transmission. We guarantee that your information will not be sold or shared with anyone and is protected by the latest patient and physician privacy regulations
We do not charge any GST but do charge a handling fee for individual payment methods.
We can ship to anywhere in the United States.
If you purchase 180 or more pills, your medication may be sent in multiple shipments.
If you need to swap an item
Returns and Exchanges
If you receive the wrong medicine please contact us and we will resend it for you, but there are individual medicines with different names but actually the same medicine, please contact us if you have any questions!
If you receive damaged or missing medication, please take a picture and contact us to take care of it!
You can find our contact information on the Contact Us page.
If you find that you have filled in the wrong address after payment, please contact us to change it!
Of course, you can email or text us the order you want to cancel and we’ll cancel it for you and refund you.
Of course, if a medicine is out of stock and you are unable to purchase it, please let us know and we will contact you when it arrives.